International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

ITIL 4 Foundation Online Course

The ITIL® Foundation e-learning course is based on the official ITIL 4 syllabus and available in English and French. Developed by QRP in-house experts, our fully accredited ITIL e-learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.

General Info

100% Online
12 months access
ITIL 4 Foundation Exam
Official Digital Manual
Language: English and French
Duration: 12+ hours
Price: € 690 + VAT

Target Audience

Individuals at the start of their journey in Service Management
ITSM Managers and aspiring ITSM Managers
Individuals working in other parts of “IT” (digital, product, development) with strong interface with service delivery
Existing ITIL qualification holders wishing to update their knowledge.

Prerequisite

IT Service Management experience

Objectives:

Understand the key concepts of Service Management
Understand how the ITIL guiding principles can help an organization adopt and adapt service
management
Understand the four dimensions of service management
Understand the purpose and components of the ITIL Service Value System
Understand the activities of the Service Value Chain, and how they interconnect
Know the purpose and terms of the 15 ITIL practices
Understand 7 ITIL practices

Try our Demo lesson for free

How to buy your ITIL 4 E-learning?

Click on “Book now” to buy your e-learning! The exam is included in the price. You will have 12 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.

For our e-learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).

Study at your own pace

Study at home at your own pace! Our online training platform is available 24 hours a day, seven days a week. You just need an internet connection. You can define your pace and study how many hours you need. You will have access to the online learning platform for 12 months.

Explanatory videos

You will find a number of online presentations that explain the key ITIL 4 concepts. Each video has a duration of 10-15 minutes and includes progress test interactions. The videos have been developed by our expert trainers and include real case scenarios in order to give you the best possible training experience.

Test questions & project scenario exercises

In each ITIL 4 Foundation lesson you will find a number of multiple choice questions to simulate the real exam experience.

Expert support line

Our e-learning solution is based on an easy structure and meant to be self explanatory. Even so, every participant is unique and to make sure that you feel confident with every next step of your study approach you can contact our expert. You will receive an answer within 48 hours (working days).

Exam Preparation

QRP uses the MemoTrainer™ system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory.

As part of the final exam preparation, the ITIL online course offers access to a complete simulated mock exam with explanations.

Online exam included

Your exam will take place online thanks to the remote ProctorU technology which gives you the freedom to take your exams at a time and location convenient for you. Exams can be taken 24 hours a day, seven days a week, using a webcam and a reliable high-speed internet connection.

ITIL exam online

The objective of the ITIL V4 Foundation exam is to verify that the candidate has a sufficient understanding of the ITIL 4 IT service management framework, to be able to obtain the ITIL 4 Foundation certification.

Number of questions: 40
Type of questions: MCQ
Score: 40 points maximum
Pass rate: 65% or more
Duration: 60 minutes (75 for non-bilinguals)
Closed book exam
Language: English or French

course_name	course_duration	language	price_long	book
ITIL Foundation	12 months	English	€ 690+ VAT	Book now
ITIL Foundation	12 months	French	€ 690+ VAT	Book now
ITIL Foundation	12 months	German	€ 690+ VAT	Book now

FURTHER INFORMATION

Do you want to receive more information on ITIL 4 Foundation E-learning?

Fill in the form below with all your questions and doubts about the solution or pricing. We will help you choose the perfect training solution to suit your needs.