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International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

If Star Wars was an organisation
If Star Wars was an organisation

IT Governance & Service Management

If Star Wars was an organisation

Life in the galaxy is not easy, but life on earth is also full of difficulties and trials to overcome! If the protagonists of Star Wars were employees of an IT organisation, what role could they play to make the most of their skills and abilities?

Date: 28/12/2021| Category: IT Governance & Service Management|

The Agile methodology applied to marketing
The Agile methodology applied to marketing

Agile

The Agile methodology applied to marketing

The concept of Agile Marketing was born in 2012. This new method was theorised as a strategic response to the new needs of the marketing world, operating in a context dominated by the decreasing customer attention span, which dropped to an average of 5 seconds. This awareness has led to the need for a response.

Date: 21/12/2021| Category: Agile|

PMO for the hospital sector: interview with Dries Caremans
PMO for the hospital sector: interview with Dries Caremans

Tips and interviews

PMO for the hospital sector: interview with Dries Caremans

The Project Management Office (PMO) is a group or department within an organisation whose job it is to maintain the standards for project management and programme management. In this interview with Dries Caremans you can read more about the function of the PMO within the hospital industry.

Date: 14/12/2021| Category: Tips and interviews|

How can an ERP system increase productivity in business?
How can an ERP system increase productivity in business?

FAQ

How can an ERP system increase productivity in business?

Over the last decade, the digital transformation of small and medium-sized enterprises in our country has only increased. In this article, we explain to you the importance of implementing an ERP system for business management.

Date: 07/12/2021| Category: FAQ|

The benefits of AgilePM in practice – interview with Pascal Bouthillon
The benefits of AgilePM in practice – interview with Pascal Bouthillon

Tips and interviews

The benefits of AgilePM in practice – interview with Pascal Bouthillon

What is the difference between AgilePM and other project management methods? For which kind of projects and industries can it be used? This interview with accredited trainer Pascal Bouthillon offers some insights on the benefits of AgilePM in practice.

Date: 30/11/2021| Category: Tips and interviews|

ITIL 4: how to combine strategy and execution?
ITIL 4: how to combine strategy and execution?

IT Governance & Service Management

ITIL 4: how to combine strategy and execution?

The ITIL 4 Direct, Plan and Improve (DPI) module comes after the Foundation level and belongs to two streams: ITIL Strategic Leader and ITIL Managing Professional. In this article we have explained the objectives, who it is aimed at and the main aspects of the module.

Date: 23/11/2021| Category: IT Governance & Service Management|

How to prepare for the PRINCE2 and ITIL 4 Foundation Exams?
How to prepare for the PRINCE2 and ITIL 4 Foundation Exams?

FAQ

How to prepare for the PRINCE2 and ITIL 4 Foundation Exams?

The PRINCE2® and ITIL® 4 Foundation exams are very important, often considered a must have rather than just a nice to have and essential in many organisations. In this article you will find some tips to help you prepare for these two exams.

Date: 16/11/2021| Category: FAQ| Tags: ITIL, PRINCE2

The Squid Game and Best Practices
The Squid Game and Best Practices

Best Practices Glossary

The Squid Game and Best Practices

We dedicated an article to Squid Game, the most watched series in the history of the Netflix platform. Talking about problem solving would be too obvious, so we wanted to go deeper and understand which of the methods, principles and best practices in general among what we usually talk about can be found in this series.

Date: 09/11/2021| Category: Best Practices Glossary|

ITIL 4 Service Value Chain and Value Stream
ITIL 4 Service Value Chain and Value Stream

IT Governance & Service Management

ITIL 4 Service Value Chain and Value Stream

ITIL 4 has certainly introduced many new concepts: this blog explains what Service Value System, Service Value Chain and Value Stream mean in ITIL 4.

Date: 07/11/2021| Category: IT Governance & Service Management| Tags: ITIL

ITIL and customer satisfaction – Interview with Raffaele Albertini
ITIL and customer satisfaction – Interview with Raffaele Albertini

Tips and interviews

ITIL and customer satisfaction – Interview with Raffaele Albertini

We interviewed Raffaele Albertini, who has been an IT professional for over 20 years. In this interview we asked him how it is possible to integrate customer requests and needs with the operation of a team using the ITIL framework.

Date: 02/11/2021| Category: Tips and interviews| Tags: ITIL

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