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IT Governance & Service Management

Organizational Change Management: key factor in a digital transformation with ITIL 4

The ITIL DPI module focuses on how to plan and improve the six main activities of the Service Value Chain and Value Stream. This blogpost explains how and why.
Date: 12/01/2021| Category: IT Governance & Service Management| Tags:

What is Enterprise Architecture (EA)?

What is the Enterprise Architecture and why is it so important? Several times organizations are focused in building and operating the system, without designing the organization as a whole and having a holistic vision. This is a great mistake. Why? Read the blog post and get the answer!
Date: 02/12/2019| Category: IT Governance & Service Management|

Is it possible to integrate ITIL 4 with LEAN and Agile Frameworks?

Are ITIL and Agile IT methodologies as DevOps incompatible or could they be a good match for the efficient IT and Service Management? If you still believe that ITIL 4 fall under the umbrella of old-fashioned waterfall mehodologies, this blog post is just for you!
Date: 22/10/2019| Category: IT Governance & Service Management| Tags: ,

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