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From ITIL v3 to ITIL 4: tips for ITIL v3 certified
2019 is marked by the update of ITIL, the de facto international Service Management guidance. ITIL 4 Foundation has been released in March and all the further modules will be available end 2019. If you already are ITIL v3 certified what should you do with your earned credits? Is there a transition module between the two versions? If you can't wait to know more, keep reading!
