Change Management Combi Training and Certification

Following the completion of the Change Management Foundation and Practitioner course participants should be able to:

• Explain the current context of change and how this is evolving
• Understand major drivers of change and the organisational context of a change including the effects of organisational culture
• Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
• Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
• Support people who are in key change roles and help them build an effective change team
• Explain how understanding of human dynamics and organisational context is changing the way we approach change
• Analyse stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
• Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
• Pass the Change Management Foundation exam
• Apply key principles to define what needs to be learned by those involved in a change initiative
• Understand how to provide effective and developmental feedback to support others through change
• Apply coaching principles when supporting change leaders at every level
• Demonstrate how to recognise and deal with different sources of conflict during change
• Consider effective ways to facilitate groups to enable collaboration and co-design of change.
• Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation
• Pass the Change Management Practitioner exam.