ITIL 4 Leader: Digital & IT Strategy Certification

The ITIL® 4 Digital and IT Strategy (DITS) provides the candidate with an understanding about the importance and challenges of creating an appropriate digital strategy to enable the success of businesses. It also focuses on how the digital strategy can (and should) be integrated with the IT strategy and aligned with the wider organisation’s goals.

The module explores the use of ITIL framework to support organisations in their digital transformation journey. It provides a structured and flexible approach for addressing service management challenges and utilizing the potential of modern technology to get the most value from digital technology. It also adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to the very strategic level among companies and business leaders.

The module enables IT and digital leaders to influence and drive strategic business decisions, by helping them to:

• Create an appropriate digital strategy aligned to the wider business goals
• Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes and even repurposing entire business models
• Explore the use of the ITIL 4 framework to support organisations on their digital transformation journey, addressing service management challenges and utilizing new technology.