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ITIL 4 Foundation E-learning Course
The ITIL® Foundation e-learning course is based on the official ITIL 4 syllabus and available in English and French. Developed by QRP in-house experts, our fully accredited ITIL e-learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.
Objectives:
- Understand the key concepts of Service Management
- Understand how the ITIL guiding principles can help an organization adopt and adapt service
- management
- Understand the four dimensions of service management
- Understand the purpose and components of the ITIL Service Value System
- Understand the activities of the Service Value Chain, and how they interconnect
- Know the purpose and terms of the 15 ITIL practices
- Understand 7 ITIL practices
ITIL exam online
The objective of the ITIL V4 Foundation exam is to verify that the candidate has a sufficient understanding of the ITIL 4 IT service management framework, to be able to obtain the ITIL 4 Foundation certification.
- Number of questions: 40
- Type of questions: MCQ
- Score: 40 points maximum
- Pass rate: 65% or more
- Duration: 60 minutes (75 for non-bilinguals)
- Closed book exam
- Language: English or French
How to buy your ITIL 4 E-learning?
Click on “Book now” to buy your e-learning! The exam is included in the price. You will have 12 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.
For our e-learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).